Refund & Return Policy
Last Updated: February 2026
Return Policy
Products must be unused and returned in their original condition with all tags and packaging intact.
Returns are accepted only if the product is received in a defective, torn, or damaged condition at the time of delivery.
Refund Policy
Once the return is approved, the refund will be processed to the original payment method within 5–7 business days.
Exchange Policy
Exchanges are not available for any reason, including size or color changes.
Contact for Returns
Customer Support:
Email: returns@racketzone.com
Phone: +91-6260186891
WhatsApp: +91-6260186891
Working Hours: Monday to Saturday, 10:00 AM to 6:00 PM IST
Consumer Rights
This policy is in accordance with the Consumer Protection Act, 2019. You have the right to:
- Return defective or misrepresented products
- Receive refund for cancelled orders
- File complaints with consumer forums if disputes are not resolved