Refund & Return Policy

1. Return Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, you can return it within 7 days of delivery.

2. Eligibility for Returns

To be eligible for a return, the product must meet the following conditions:

• Product must be unused and in original condition
• Product must have all original tags attached
• Product must be in original packaging
• Product must not be damaged, altered, or washed
• Return request must be initiated within 7 days of delivery

3. How to Initiate a Return

4. Refund Policy

Once we receive your returned item and verify its condition:

• Online Payments: Refund to original payment method within 5-7 business days
• COD Orders: Refund via bank transfer or store credit within 7-10 business days
• UPI Payments: Refund to original UPI ID within 3-5 business days

5. Exchange Policy

We offer free exchanges for:

• Different size (subject to availability)
• Different color (subject to availability)
• Defective products

To exchange, follow the same process as returns and select "Exchange" option.

6. Damaged or Defective Products

If you receive a damaged or defective product:

• Report within 48 hours of delivery
• Share photos/videos of the damage
• We will arrange free pickup and replacement/refund

7. Cancellation Policy

Before Shipment: Orders can be cancelled for a full refund

After Shipment: Cancellation is not possible. Please accept delivery and initiate a return.

8. Refund Timeline

Payment Method	Refund Time
Credit/Debit Card	5-7 Business Days
UPI	3-5 Business Days
Net Banking	5-7 Business Days
Cash on Delivery	7-10 Business Days (Bank Transfer)

9. Contact for Returns

10. Consumer Rights

This policy is in accordance with the Consumer Protection Act, 2019. You have the right to:

• Return defective or misrepresented products
• Receive refund for cancelled orders
• File complaints with consumer forums if disputes are not resolved